Case study
AI Challenges in the Workplace
A scenario-based awareness module built around one AI-related workplace incident. Learners explore how the same event looks from different roles, and what each person should notice and do.
The challenge
AI tools are showing up in more teams, but a lot of staff still do not share a clear picture of how an AI-related incident actually unfolds. People are unsure what warning signs look like in their own work, who needs to be told, and how their decisions affect everyone else. Slide decks can list risks, but they rarely show that the same event looks different depending on where you sit - in operations, IT, compliance, or leadership.
Objective
Help employees understand how AI challenges affect teams in different ways, spot early warning signs in their own role, and see how information and decisions support risk management and incident response. By the end, learners should know what to look for, who to involve, and why a shared response matters.
Result
Employees leave with a clearer sense of warning signs and cross-team responsibilities during an AI incident. Instead of a passive read-through, they practise seeing the same event from more than one angle - and what good action looks like from each seat.
Approach
The module opens on a single workplace incident, then lets learners explore role-based viewpoints in any order. Each path focuses on the risks and responsibilities that role would actually face.
Built in Storyline 360. Variables track which roles have been visited, and conditions control navigation, button states, and feedback as learners move through the scenario - so progress reflects what they have done, not a fixed click path.
Try the module
Open the live demo
Launch the Storyline 360 module in a new tab, or download the storyboard for the instructional design notes.
Opens the full module in a new tab.